Our Business Policy
TEX-MADE, LLC policy is to provide every customer with quality products in a timely and friendly manner.
We will make every attempt to make you comfortable with your purchase decision. You can contact us to ask questions, request measurements or samples of the fabric, yarn or paint if it is available.
Due time limitations we cannot mass produce any item. We do take orders, but will need to consult with the artist/crafter on time and availability of materials. A deposit may be required. Since each item is handmade, no two items will be identical. We will do everything possible to fill your request.
Because of the time it takes to make each hand-made item, all sales are final. However, if your purchase does not arrive in perfect condition we will certainly replace/refund the item (based on postal insurance). If you find that you are unhappy with your purchase, please contact us within10 days of delivery and will do what we can to correct the issue.